WHAT INFORMATION DO WE COLLECT?
- Anonymous information and aggregated statistics
You can visit the site anonymously without providing any personal information and without becoming a registered user. Our web servers may collect user information, including IP address, name of the domain used to access the site, the referring URL, and user agent, which identifies the type of browser and platform used to access the site. We also use this data to monitor site performance and to make the site easier and more convenient to use.
WebChart may compile aggregated statistics about customers, sales, traffic patterns and services. WebChart may provide these statistics to third parties who will analyze the information and help provide online products and services. Any statistical information shared with third parties will not include personal information.
Personal information collection
WebChart may ask for personal or business information in order to assist us in meeting your various needs, including:
- providing products or services requested;
- servicing your account;
- improving our services; and
- developing and/or informing you of additional products or services that may be of interest
Information sought by WebChart may depend on the product or service requested. As a result, WebChart may request personal information including name, street address, zip code, telephone number, fax number, email address, and area of practice or degree (if applicable). WebChart may collect other personal information through comments, feedback, participation in surveys, or other requests for information.
Further personal information may be required during the application and underwriting process. That information may include, among other things, claim payments, loss history or other underwriting information, credit card numbers, bank account information or social security numbers. In certain circumstances, we may require information primarily used for individual, family or household purposes.
Message boards and chat areas
This site may contain a bulletin board, message board or chat area. Please remember that your communications in these areas are public and may be viewed by others. Please disclose your personal information in such areas with care.
Email communication and online surveys
WebChart may send email communications with information that we believe you may find useful, including information about our products and services or offerings from affiliates or third parties. You may "opt-out" of receiving any further emails of this nature by following the instructions contained in the e-mail.
At times, WebChart may conduct online surveys to better understand the needs, profiles and experience of our visitors. Our hope is that you will respond to the surveys. However, we leave the choice to you.
Cookies are small pieces of data that a browser stores on its computer's hard drive. Cookies cannot be used to gather data from a hard drive, obtain email addresses or obtain personal information. You may set your browser to notify you when you receive a cookie or to prevent cookies from being sent. Please note that by not accepting cookies, you will limit the functionality WebChart can provide when you visit our site. Refer to your browser company’s website or your browser's help functionality for additional information.
WHAT INFORMATION DO WE SHARE AND WITH WHOM DO WE SHARE IT?
WebChart may share personal information with our affiliated companies and third parties for the purpose of fulfilling your requests, or to offer you other products and services that may be of interest to you. WebChart may or may not receive compensation for sharing such information in this manner. WebChart reserves the right to use this information and to disclose it to others to the extent permitted or required by law, to investigate potential wrongdoing, or to protect the rights, property or safety of WebChart or others.
HOW DO YOU ACCESS AND UPDATE YOUR INFORMATION?
Should you provide information or submit feedback online, you will be asked to provide your name, your email address, phone or fax number so that WebChart may respond to your request. If you would like to update that information, please contact us by email through our contact page.
HOW IS YOUR INFORMATION SECURED AND PROTECTED?
WebChart uses encryption and authentication tools (password and user identification) to protect your personal information. However, emails sent via the site may not be secure during transmission. If your communication is very sensitive, or includes highly confidential information such as a credit card number or premium or loss information, you may want to send it by regular mail or verify that encryption is used.
Our employees are aware that certain information provided by our customers is confidential and is to be protected. Employees who misuse customer information are subject to disciplinary action.
YOUR OPINION IS IMPORTANT TO US