patient portals and personal health
records — good for your
patients, and for your practice

Extend the efficiencies of your WebChart EHR and improve patient engagement with a web portal and free personal health records for patients.


Patient portals are the internet interface between patients and their healthcare providers. Using a computer, tablet or web-enabled mobile device, patients go directly to the portal to accomplish the tasks providers have chosen to offer. Options include:

  • complete pre-registration paperwork for appointments
  • request an appointment
  • request a prescription refill
  • ask a nurse a question
  • ask a billing question
  • access a practice-sponsored PHR

A patient portal is a simple way to meet patient engagement requirements for meaningful use and to qualify for stimulus funds. Portals are customized with the practice logo, color and practice name, and include a free marketing kit to engage patients with posters and electronic education materials.

Portal benefits:

  • easy to deploy and maintain
  • no equipment or software to buy or install
  • simple for patients and staff to use
  • start small and add functions at any time
  • sized right and priced right for physician practices

Portable Personal Health Records Improve Engagement,
Enhance Communication

WebChart portals include free personal health record accounts for patients and their family members — a service WebChart practices can promote alongside the convenience of the patient portal.

PHRs are portable online records that patients create and maintain. They can be used to consolidate and manage all health records in one place, regardless of which provider or system was used to create them. WebChart technology enables secure standards based data exchange using a common format — the Continuity of Care document or record — produced by any electronic health record system.

PHRs let patients:


  • contact information
  • employment information
  • emergency contacts
  • insurance information
  • medical contacts
  • medications
  • illnesses
  • surgeries and procedures
  • immunizations
  • allergies
  • family medical history
  • social history

Track and graph:

  • height, weight and BMI
  • A1C
  • steps (pedometer)
  • blood pressure
  • calories
  • carbohydrates
  • blood glucose
  • triglycerides
  • BUN/creatinine
  • cholesterol


  • legal documents including power of attorney and advance directives
  • medical records
  • financial records
  • personal documents
  • digital photos

Share information with:

  • physicians
  • clinics
  • hospitals
  • pharmacies
  • family members
  • schools, sports organizations and camps

PHR benefits

  • help patients take an active role in the own care
  • accessible any time from any web-enabled device — PCs or Mac, computer, tablets and mobile devices
  • ideal for
    • families with children
    • managing healthcare for aging parents
    • managing or caring for someone with chronic disease

cc:Me Enables Simple, Secure Messaging Between
Patients and Providers

cc:Me is a medical record mail service — a secure, simple, direct way for clinicians and consumers to share health information in a standard electronic format.

Patients register for a free cc:Me secure messaging address, which they then share with their healthcare providers. Regardless of which EHR systems their providers use, cc:Me enables secure electronic information exchange.

cc:Me satisfies patient engagement MU2 requirements by uploading a Continuity of Care Document (CCD) or consolidated CDA directly to a patient’s secure cc:Me address — with no tethering or systems integration required, and no need to download data. For practices that already offer a patient portal, cc:Me enables them to share health information with patients who use (or want to use) a portable PHR using Direct Project and Blue Button Plus protocols.